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Welcome to Our Store

 

 

If you want to custom make the suits, please leave your specific measurements according to the following picture. There are two ways to measure the measurements. Measure your body or measure your suits.

 

1,Measure Your Body

When you measure your body, you need to provide these measurements data in inch or in cm

1,Neckline;2,Shoulder; 3,Sleeve Length; 4,Armhole; 5,Wrist; 6,Chest;7,Belly; 8,Waist; 9,Hips; 10,Clothes Length; 11,Pant Length; 12,Thigh; 13,Height; 14,Weight;

2.Measure Your Suits

When you measure your suits, you need to provide the measurements data in inch or cm

1,Shoulder;2,Chest ;3,Waist; 4,Jacket Hips; 5,Sleeve; 6,Jacket Length;

7,Pant Waist; 8,Pant Hips; 9,Pant Length;

1,Cancel the Order Before Shipped

A, Orders canceled within 24 hours of payment confirmation will be eligible for a full refund.

B, Orders canceled within 1-3 days after payment confirmation will be eligible for a partial refund consisting of the full shipping cost and 50% of the product purchase price.

C, Orders canceled after 3 days of payment confirmation will be eligible for a partial refund consisting of the full shipping cost.

D, Once your order has been shipped, it can no longer be canceled.

2,Refund After You Received the Parcel

A,  Your satisfaction is most important to us. Upon the arrival of your package, we encourage you to check and make sure that the suit has been made to your order specifications. Try on your suit as soon as possible without removing the tags, altering or washing the suit.

B, If you are returning or exchanging suits, please make sure they are in their original condition-unworn, unwashed, unaltered, undamaged, clean, free of lint and hair and no perfume.

C, For all custom-made suits that mean not follow the Standard  Size Chart, color or style changed from the photo, are non-refundable and non-returnable. For the suits in Standard Size, if any quality problem occurred(not the size problem),please inform us maximum 7 days after you receive the suit(based on the tracking record of the delivery company).

D, For Standard Size and Color, We can accept free return, but when you return the suit to us, please choose the return reason to “No Reason”, so we can deal with your refund as soon as possible

 

Shipping & Payment

SHIPPING

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

RETURNS

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Fanket Global Store (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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YiMinpwp Ivory Wedding Suits for Men

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