SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Fanket Global Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fit well to my 1.60 height and weight 62 kg I ordered size L the shipment delayed a little, I liked the color choice is very beautiful
Looks great is the same as the images, micho enhances the figure, the color is beautiful
This outfit is very warm and the joint is perfect. This outfit is really perfect. exactly match the seller's photo
I like this dress very much, and I'm glad to receive everything shown in the picture. Amazing and lovely dress, thank the seller
Dress cannon-bomb. I took size 42 to make the dress longer. I had to slightly sow the top and remake the webbing
Pretty, there's a thigh-deep dress. Take a good look at the measurements!
Very beautiful dress, just as pictured, and I am really pleased with this seller with the communication. Overall, I will definitely return to make a purchase again. Thank you very very much!
Chic dress. I would like to be able to choose more colors
Fancy and high quality dress. Soft and fluffy, perfect for spring.
Girls, for real, the quality and beauty of it surprised me. He is a beautiful red, the seams are well done, he is lined halfway up the Cocha so at the end it is a beautiful effect. I had to tighten the waist a little bit but it looked great beautiful anyway, I am delighted! He's different and it draws attention
I liked it very much. For my money gorgeous, ordered 2 more
The lining is very thin and strange size but cbs be cut out or altered easily. Length is good aswell as quality
Very cute this dress. Equals photos, I love it!!
Beautiful dress the size is equivalent to one size less, my daughter has the xs and the S has been ordered and it is perfect.
Amazing! I love it! I will order more! The seller is very communicative and pleasant. I highly recommend the dresses and his shop! !!
There are some finished defects but for the price you would expect!! Overall, a beautiful dress for value. I received several compliments! Seller took a long time to ship, the luck is that I bought well in advance.
I loved the dress… it turned out perfect!
I quite liked the quality.
Excellent, perfect quality, fast shipping, recommend
Just like the picture!! Fit me perfectly the only one thing I didn’t like was the fact there more fabric on the bottom anything else I love it!!!
Very beautiful, as in the photo, the quality and seams are perfect) small)
Amazing! Rely on the dimensions of the sellers to buy!
The Big L is left if your size is a m buy the normal one you usually use
A Chile it takes just over 1 month and I really love it, the fabric is polyester. I measure 1.71 and weight 60kg I asked myself size M. I stay perfect, I loved him
Perfect dress, appropriate temperature, I like it very much, thank you for your recommendation.