SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Fanket Global Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Attention
It says cotton linen 100%. I have a little bad, but I'm satisfied.
Very good shirt. The quality is good, it is very suitable for summer, just right. Does not soar, not a raincoat. Took 84 kg-XL. Those who do not have a belly, then it is wide, I will soften a little at the waist. The delivery is normal, not long. I will order another shirt, but I will try a smaller size. I advise for men, you will not regret it.
The quality is good, the body is nice, the size is suitable
Good product, blue color and perfect XL size, arrived fast, looks cool and makes the shirt comfortable, I will buy more, thank you seller
Good product
Everything is good. the quality is good.
Like it. not narrow/Wide. The collar is not lying around, the material is pleasant to the body.
Unfortunately too small for Europeans. You should be careful with the size specification. Quality I have to say was not bad at all.
Hermoso
Super quality, very good fit, better order a size bigger, great color
okay
Everything OK, fast shipping
thanks for the service
coupe ample
All OK arrived ahead of time size according to the seller's mesh for the summer that the seller needs quality norms will still order a different color
Good
ok
Producer arrived very quickly
I like it so much. I think I will use it again ^ ^
The size fits perfectly. The material is not exactly what was expected, but there is nothing bad either.
Normally I am not a fan of buying shirts online. I like trying them on first before buying. But the price and customers feedback convinced me to give it a try. Surprise! Got the goods way more earlier than estimated. And what can I say about it? Quality: very good, fits perfect, and of course light and feels great on the skin! I strongly recommend it and I would buy again!
All good
Perfectly fine. Beautiful
The cost is good. I did the smallest thing, but my shoulders are a little big. It's about mouth. It's a date, not a slim fit Cotton. It's linen 30.70% It's not different, it's cool. I can't help a lot of things... I'm going to reorder I don't think there's a jade for 10,000 won. A lot of them, boss.
bad quality